Platform administration

12 guides

• Use the platform settings area Open the administrator-only controls for branding, platform domains, package templates and API access tokens. Settings
• Configure Platform Branding Apply your organisation name, customer links, logos, login imagery, fonts, colours and button styling. Settings → Branding
• Configure platform domains and webmail Set the customer control-panel, phpMyAdmin and staging domains, and decide how customers reach webmail. Settings → Platform → Platform domains / Webmail
• Configure branded nameservers Add nameserver hostnames, create matching address and glue records, and advertise them to customers. Settings → Platform → Nameservers
• Create a hosting package template Define the resources, applications, mailboxes, domains, backups and technical features offered to a customer. Settings → Packages → Add package
• Control package applications and advanced features Decide which application, WordPress, backup, DNS, PHP, SSH, SSL and Redis controls a subscribed customer receives. Settings → Packages → package → Applications / Backups / Features
• Create and manage Platform API access tokens Issue time-limited bearer tokens with an appropriate administrator role and optional IP restriction. Settings → Access tokens → Create token
• Manage customer organisations Search customer organisations, review owners and subscriptions, and open a customer workspace. Customers
• Add a customer organisation Create a customer organisation and its first owner account, then make it ready for hosting subscriptions. Customers → Add customer
• Subscribe a customer to a package Attach a hosting package to a customer and track its resource usage against the package limits. Customers → customer → Packages → Subscribe package
• Manage users for a customer Add, find and maintain the people who can sign in to a specific customer organisation. Customers → customer → Users
• Impersonate a customer safely Enter the customer's view for support troubleshooting, then return explicitly to the administrator account. Customers → customer → Impersonate