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Control package applications and advanced features

Decide which application, WordPress, backup, DNS, PHP, SSH, SSL and Redis controls a subscribed customer receives.

Where Settings โ†’ Packages โ†’ package โ†’ Applications / Backups / Features

Enhance package applications, backups and advanced feature switches

What this is for

  • Apply least privilege through package design.
  • Standardise WordPress and PHP defaults.
  • Allow self-service only where operationally supported.

Before you start

  • List the support and security implications of every self-service feature.
  • Check that required PHP versions, Redis and backup services exist on the target servers.

Steps

  1. 1

    List the customer journeys and support commitments for the package.

  2. 2

    Allow only the application installers and WordPress management actions customers need.

  3. 3

    Choose whether customers can view automatic backups, create manual backups and self-restore.

  4. 4

    Choose whether customers may install custom SSL, use SSH, clone websites or edit php.ini.

  5. 5

    Restrict supported PHP versions to releases available and supported by your server estate.

  6. 6

    Enable Redis only when the package and target servers support it.

  7. 7

    Test the package through a subscribed demo customer before selling or migrating it.

Check it worked

  • A demo customer can use every enabled feature and cannot see disabled features.
  • Website creation, backup access, SSL, SSH, PHP and Redis match the published package description.

Tip

A smaller, well-tested feature set is easier to support than enabling every control by default.

What the controls do

Control What it means
WordPress managers Allow customer control of plugins, themes, users and admin lockdown.
Self restore Allows customers to restore files, mailboxes or complete websites.
Supported PHP versions The runtime choices visible for websites using the package.
Allow Redis Makes the optional Redis service available to subscribed customers.