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Snappyhost

Create a hosting package template

Define the resources, applications, mailboxes, domains, backups and technical features offered to a customer.

Where Settings → Packages → Add package

Enhance hosting package creation form

What this is for

  • Create a named customer-facing package.
  • Set finite or unlimited resource allowances.
  • Control which tools customers may use.

Before you start

  • Agree the commercial limits and customer features before entering them in Enhance.
  • Decide which values are finite, unlimited or deliberately disabled with zero.

Take care

Package changes affect customer capability and capacity. Keep descriptions, commercial promises and technical limits aligned.

Steps

  1. 1

    Choose a clear customer-facing package name.

  2. 2

    Set website, staging, disk, page-view, bandwidth, database and FTP allowances; use zero only to disable a resource intentionally.

  3. 3

    Choose which applications customers may install and whether WordPress components are pre-installed.

  4. 4

    Set mailbox, forwarder, addon-domain, subdomain and alias limits.

  5. 5

    Choose backup visibility, manual backup and self-restore permissions.

  6. 6

    Review SSL, SSH, cloning, php.ini, supported PHP versions and Redis access.

  7. 7

    Add the package, then subscribe a neutral test customer and verify the effective limits.

Check it worked

  • The package list shows the new package with the intended allowances.
  • A subscribed demo customer sees only the resources, PHP versions and tools promised by that package.

What the controls do

Control What it means
Finite / Unlimited Applies a numeric allowance or removes the configured limit.
Allowed applications Controls which current and future installers customers can run.
Default PHP version The initial runtime used by new websites on the package.
Customer feature switches Show or hide sensitive tools such as SSH, SSL installation and php.ini.