Skip to content
0333 090 4540
Snappyhost

Enable Redis or IonCube

Turn on optional services required for object caching or encoded PHP applications.

Where Websites → your website → Advanced → Developer tools

Enhance optional Redis and IonCube controls

What this is for

  • Enable Redis for a compatible application.
  • Load IonCube when vendor software requires it.
  • Confirm the application is configured to use the service.

Before you start

  • Confirm the application actually requires Redis or IonCube and that the package permits it.
  • Take a backup and record the current runtime configuration.

Steps

  1. 1

    Confirm the software vendor specifically requires Redis or IonCube and create a current backup.

  2. 2

    Open Websites, select the website, open Advanced and choose Developer tools.

  3. 3

    Choose IonCube loader or Redis in the left-hand menu so the relevant card is visible.

  4. 4

    Read any compatibility message before turning the switch on. IonCube availability can depend on the selected PHP version.

  5. 5

    For Redis, turn the switch on, then configure a compatible application or WordPress object-cache plugin to use it. The switch alone does not make WordPress use Redis.

  6. 6

    For IonCube, turn the switch on only for encoded PHP software supplied by a trusted vendor.

  7. 7

    Test the application and check php-error.log for connection, loader or version errors. Turn the feature off again if it is unused or incompatible.

Check it worked

  • Developer tools reports the chosen service as enabled.
  • The application confirms a working Redis connection or recognises the IonCube loader without a new PHP error.

Tip

Enabling Redis alone does not cache WordPress objects; a compatible application integration must also be configured.

What the controls do

Control What it means
Redis An in-memory service commonly used for application object caching.
IonCube A PHP loader required by some encoded commercial applications.
Compatibility message Explains when the feature cannot be enabled with the website's current PHP version or package.
Enable switch Starts or loads the selected optional service for this website; the application may still need its own configuration.