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Add a DNS record

Create A, AAAA, CNAME, TXT, MX, SRV, CAA, DS and other supported records.

Where Domains → Manage → DNS records → Add record

Enhance Add DNS record form showing Type, Hostname, IPv4 address, TTL and Create

What this is for

  • Choose the correct record type.
  • Enter the expected hostname and destination.
  • Set TTL and validate propagation.

Before you start

  • Do not guess: copy the requested type, hostname, destination and any priority from the provider's instructions.
  • Check the DNS list for an existing record with the same hostname and type.

Take care

Do not guess DNS values or copy those shown in the demo screenshot. A wrong record can take the website or email offline.

Steps

  1. 1

    Open Websites, select the correct website and choose Domains across the top.

  2. 2

    Find the exact domain, press its three-dot menu and select Manage. This opens the settings for that domain only.

  3. 3

    Choose DNS records in the left-hand section menu, then press Add record above the table. The complete form opens above the existing records, as shown in the screenshot.

  4. 4

    Open Type and choose the record requested by your service provider. The remaining boxes change for A, CNAME, MX, TXT and other record types.

  5. 5

    In Hostname, enter only the name before the domain, such as www or mail. Use @ only when the instructions say the record belongs on the bare domain.

  6. 6

    Enter the supplied destination exactly: an IP address for A or AAAA, another hostname for CNAME or MX, or the supplied text for TXT. Do not add quotation marks unless the provider explicitly includes them.

  7. 7

    For MX or SRV records, copy every priority, weight, port and service value into the matching box. A lower MX priority number is tried first.

  8. 8

    Keep the default TTL unless the provider specifies another value. TTL is the time other DNS systems may remember the old answer.

  9. 9

    Press Create at the bottom of the form and wait for the new row to appear in the DNS-record list.

  10. 10

    Check the record with the provider's verification button or a public DNS checker. A cached old result can remain until the previous TTL expires.

Check it worked

  • The new row exactly matches the provider's instructions, without an accidentally repeated domain name.
  • The provider verifies the record or a public lookup returns the expected result.

Tip

Take a screenshot of the existing record before editing it. That gives you a quick rollback value if the new service does not work.

What the controls do

Control What it means
Type What the record does. A points to an IPv4 address, AAAA to IPv6, CNAME to another hostname, MX to a mail server and TXT publishes text such as verification or SPF.
Hostname Which name the record applies to. For example, www creates www.yourdomain; @ normally means the bare domain.
Value / target The exact IP address, destination hostname or text supplied by the service you are connecting.
TTL How many seconds DNS resolvers may cache the answer before checking again. A shorter TTL can make a planned change appear sooner.
Priority The order used by MX and SRV records. Lower MX numbers are preferred before higher numbers.