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Restore a full site or selected files

Roll the entire website back or restore only the files and data needed for recovery.

Where Backups โ†’ backup menu โ†’ Restore

Enhance backup restore menu showing full website and custom options

What this is for

  • Choose full or custom restore.
  • Understand what current data will be replaced.
  • Validate the recovered site.

Before you start

  • Confirm the exact website, the last known good time and whether you need a full or partial restore.
  • Where possible, back up the current broken state in case it contains data you later need.

Take care

Restore overwrites current data. Confirm the website, timestamp and restore scope before starting.

Steps

  1. 1

    Confirm the incident, desired recovery time and exact website.

  2. 2

    Where possible, take a current backup before restoring an older state.

  3. 3

    Open the backup menu and choose Restore.

  4. 4

    Choose a full restore or custom restore and select the required files or data.

  5. 5

    Review the overwrite impact and start the restore.

  6. 6

    Test the website, WordPress Admin, forms, databases, scheduled tasks and email after completion.

Check it worked

  • The restore reports completion rather than pending or failed.
  • Test public pages, WordPress Admin, forms, recent database content, scheduled jobs and email affected by the incident.

What the controls do

Control What it means
Full restore Replaces all supported website data from the selected backup.
Custom restore Restores selected files or data rather than the full site.
Restore point The backup timestamp used as the source.