Create a limited email, FTP or Web Disk user

Use User Manager for service subaccounts—not additional full cPanel administrators.

Where Tools → Preferences → User Manager → Add User

Before you start

Decide exactly which services and folders the person needs.
Use a contact email belonging to the intended user and grant the minimum required access.

1

Enter Full Name, Username, the appropriate Domain and Contact Email Address. Check the complete resulting identity.
2

Under Services, enable only the required Email, FTP or Web Disk service. Review quota settings and, for file services, the allowed Directory. A home-directory scope is much broader than a single website folder.
3

After creation, use the matching user’s management controls for future changes. Removing a user/service can remove associated data or access, so review the confirmation and preserve required files/mail first.
4

Open User Manager and review existing users before clicking Add User.

User Manager lists service identities and provides Add User.
5

Choose how the password will be set: the user’s email-based setup route when available, or a securely provided strong password. Never publish the password in a guide or ticket.

Enter the user identity and choose how they will set their password.
6

For Web Disk, choose Read-Only or Read-Write according to the user’s job. Check all enabled services before Create; Create and Add Another starts a further user after this one.

Enable only the required services, check directories and permissions, then Create.