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Check whether a certificate is valid

Read the certificate status for each hostname instead of assuming one domain covers every service.

Where Tools → Security → SSL/TLS Certificates → Status

Before you start

  • List the hostnames people actually use: the main domain, www, mail and any other relevant names.
  • A self-signed certificate can encrypt a connection but does not provide the normal public trust expected by browsers.

Steps

  1. 1

    Open SSL/TLS Certificates and click Status in the top tab row.

  2. 2

    Search for the hostname you want to check. Inspect each relevant domain separately.

  3. 3

    Use View Certificate on the matching row to inspect the certificate details and covered names.

  4. 4

    For a new managed certificate, use Wizard. For your own purchased certificate and matching private key, use Installation. Do not delete an installed certificate merely to refresh the page.

  5. 5

    In this combined interface, Status is for inspection; AutoSSL actions are not shown there. Use the Wizard’s offered Let’s Encrypt workflow rather than looking for an older Run AutoSSL button.

  6. 6

    Read Certificate Status and the expiry date. Self-signed is not the same as a publicly trusted certificate, even when its expiry is far in the future.

    A hostname using a self-signed certificate.

Check it worked

  • Open the actual HTTPS website and check for trust/name errors.
  • For mail, test the hostname configured in the mail app; a working website URL does not prove the app’s server name is covered.