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Download or retain raw access logs

Choose the right domain and understand how log archives consume disk space.

Where Tools → Metrics → Raw Access

Before you start

  • Decide why you need the logs, where they will be stored privately and when they should be deleted.
  • Check available disk space before enabling extended archiving.

Steps

  1. 1

    Open Raw Access and review Configure Logs. Archiving saves processed logs in your home directory; this uses your account storage.

  2. 2

    Review removal of the previous month’s archives and any custom retention option. Do not assume one displayed default overrides all other selected cleanup options.

  3. 3

    Click Save only if you intend to change retention/archiving. Ask support about the combined policy if the options are unclear.

  4. 4

    For older periods, use Archived Raw Logs when files exist. Download only the required archive and open it locally with a suitable trusted decompression/text tool.

  5. 5

    Keep downloaded logs private. Delete an archive from hosting only after confirming the date, scope and whether another process still requires it.

  6. 6

    Under Download Current Raw Access Logs, click the matching domain link for the log you need. The SSL row represents HTTPS traffic and is separate from the non-SSL row.

    Retention controls sit above the per-domain current log downloads.

Check it worked

  • The downloaded log covers the expected domain, protocol and time period.
  • Monitor account storage if you keep archives, and check retention behaves as intended.