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Read visitor and Webalizer statistics

Use recent access entries and processed traffic reports for different questions.

Where Tools → Metrics → Visitors / Webalizer / Webalizer FTP

Before you start

  • Expect a new account to have no reports yet. Processing and retention depend on server configuration.
  • Treat IP addresses, requested URLs and log exports as potentially sensitive data.

Steps

  1. 1

    Look at timestamps and requested paths to investigate a specific visit or error. Automated requests and bots can appear alongside people.

  2. 2

    Open Visitors and look for the required domain. Use its View control when a row is available. The screen shows recent web-server entries, not a complete analytics history.

    A new account can have no recent visitor reports to view.
  3. 3

    Open Webalizer for processed web-traffic reports. Select the domain/report when available, then compare the relevant period rather than mixing totals from different dates.

    Webalizer reports are separate from raw recent visits.
  4. 4

    Webalizer FTP is a separate report for FTP activity; it is not a report of website visitors. An empty list can mean there is no reportable data.

    FTP statistics concern file-transfer traffic.
  5. 5

    Open Metrics Editor to see which statistics programs are enabled. In this account the administrator manages them and Webalizer is On; there is no user-editable enable switch here.

    This account’s metrics program selection is controlled by the administrator.

Check it worked

  • Use the correct domain, protocol/report and date range.
  • Do not equate hits or requests with unique people. If expected reports remain absent, ask support about logging and processing.