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Use File and Directory Restoration when enabled

Restore a specific path from cPanel’s own backup system, if your provider enables it.

Where Tools → Files → File and Directory Restoration

Before you start

  • This feature relies on cPanel backup metadata; it is not the same as JetBackup.
  • Keep a current copy of the file before overwriting it with an older version.

Steps

  1. 1

    If enabled, choose Enter a path or Browse files and directories. Use a path relative to the account’s home directory.

  2. 2

    Select the intended file or folder and click Show Backups.

  3. 3

    Review the available dates and choose a version from before the problem. Check the target name and restore scope before confirming Restore.

  4. 4

    If the interface says Backup Status is disabled, only your server administrator can enable the underlying feature. Check JetBackup or Backuply separately rather than assuming no backups exist anywhere.

  5. 5

    Open File and Directory Restoration and read any availability message.

    This server reports that cPanel Backup Status is disabled, so the restore controls are unavailable.

Check it worked

  • Confirm successful restoration and inspect the restored file.
  • Test the affected page or application and compare its content with the intended date.