Read email and connect a mail app

Open Webmail or copy the correct secure connection settings into your mail app.

Where Tools → Email → Email Accounts

Before you start

Create a normal mailbox first. Its password may differ from your cPanel password.
Use your own mailbox’s connection details, not server names from someone else’s guide.

1

Open Email Accounts and locate the full address.
2

Open the available Webmail application to read and write messages. Email Accounts manages mailboxes; it is not the inbox itself.
3

For a desktop or mobile app, use Connect Devices or the mail-client configuration link offered for the mailbox. Copy its secure incoming and outgoing settings.
4

Use the full email address as the username. IMAP synchronises mail across devices; POP downloads mail and may remove server copies depending on your app settings. Enable outgoing-server authentication.
5

Enter the server names, ports and SSL/TLS mode exactly as supplied. If a certificate warning appears, check the hostname with support rather than bypassing it.
6

Click Check Email on that row. If it is hidden on a narrow display, expand View details or use a wider window.

Check Email opens Webmail for the selected account.

Send a message externally and reply to it. Check both Sent and Inbox.
If Webmail works but your app does not, recheck the app settings. If neither works, check quota, restrictions, MX and routing.