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Import email accounts or forwarders

Prepare a supported spreadsheet and map its columns before importing.

Where Tools → Email → Address Importer

Before you start

  • Use the sample format linked from the page and check duplicate addresses.
  • Account files can contain passwords. Keep them private and outside public_html.

Steps

  1. 1

    Open Address Importer and select Email Accounts or Forwarders.

  2. 2

    Use Choose File, select the prepared file, and click Next.

  3. 3

    Match each source column to the field requested by cPanel. Check domains, addresses, quotas or destinations as appropriate.

  4. 4

    Review the preview and start with a small authorised batch. Do not continue with uncertain column mappings.

  5. 5

    Complete the import and review the entries under Email Accounts or Forwarders. Resolve rejected rows before repeating a batch.

  6. 6

    Read the file-format example and prepare a supported .xls or .csv file with clear headings.

    Select the import type before choosing the file.

Check it worked

  • Compare the resulting entries with your source list.
  • Test a mailbox or forwarder before handing over the batch and securely dispose of unneeded credential files.